Privacy Policy
Privacy Policy
Effective Date: February 12, 2025
Our Commitment to Privacy
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit triposrai.com or use our 3D modeling services. We are committed to protecting your privacy and ensuring the security of your personal information while providing high-quality AI-powered 3D modeling services.
Information We Collect
1. Information You Provide
When you use our website and services, you may provide us with certain personal information, including:
- Name and email address for account creation and newsletter subscription
- Payment information for premium services (processed securely through our payment processors)
- API keys and authentication credentials
- Images and files uploaded for 3D model generation
- Comments and feedback on blog posts or generated models
- Contact information when reaching out to our support team
2. Information Automatically Collected
We automatically collect certain information when you visit our website or use our services:
- Device information (browser type, operating system)
- Log data (IP address, pages visited, time spent)
- API usage statistics and performance metrics
- Model generation history and preferences
- Usage patterns and feature interaction data
- Cookies and similar tracking technologies
3. Service-Specific Information
For our 3D modeling services:
- Input images and generated 3D models
- Model parameters and settings
- Generation timestamps and processing metrics
- Quality feedback and improvement requests
- Model storage duration: 30 days from generation
- Processing logs retained for 90 days
4. Data Processing and Storage
4.1 Model Generation Data
- Input images stored during processing only
- Generated models available for 30 days
- Processing parameters logged for optimization
- Temporary files deleted after processing
- Download links expire after 7 days
4.2 API Usage Data
- API call logs retained for 90 days
- Request patterns analyzed for optimization
- Error logs kept for troubleshooting
- Usage metrics for service improvement
- Security audit logs maintained
4.3 Data Retention
- Account data: While account is active
- Generated models: 30 days from creation
- API logs: 90 days rolling retention
- Error logs: 30 days retention
- Security logs: 1 year retention
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our 3D modeling services
- To process and deliver your model generation requests
- To improve model quality and generation accuracy
- To optimize API performance and reliability
- To enhance user experience and interface design
- To analyze usage patterns and service trends
- To communicate about service updates and features
- To provide technical support and respond to inquiries
- To protect our legal rights and prevent misuse
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Cloud service providers for model generation and storage
- Payment processors for handling transactions
- Analytics partners for service improvement
- Legal authorities when required by law
Your Rights
You have the following rights regarding your personal information:
- Access your personal information and generation history
- Correct inaccurate information
- Request deletion of your information and generated models
- Export your data and models
- Opt-out of communications
- Control cookie settings
Security Measures
We implement appropriate technical and organizational security measures to protect your information, including:
- Encrypted data transmission
- Secure cloud storage
- Regular security audits
- Access control and authentication
- Monitoring for unauthorized access
Cookies Policy
We use cookies and similar technologies to:
- Maintain website functionality
- Remember your model generation preferences
- Optimize API performance
- Analyze service usage
- Improve user experience
You can control cookie settings through your browser preferences.
Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: triposrai.com
Compliance
This privacy policy complies with applicable privacy laws and regulations. We are committed to:
- Transparency about data collection and use
- Protecting user privacy rights
- Secure handling of uploaded content and generated models
- Regular security and privacy audits
- Continuous policy updates to reflect service changes
By using our website and services, you agree to the terms of this Privacy Policy.